Shipping policy

Order Processing
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Times

• Australia: 7–20 business days
• International: 10–30 business days

Delivery times are estimates and may vary due to customs, carrier delays, or high demand.

Order Tracking
You will receive a tracking number via email once your order ships.

Multiple Shipments
Some orders may arrive in separate packages if items are shipped from different suppliers.

Incorrect Address
Please ensure your shipping address is correct at checkout. OC Designs is not responsible for items delivered to an incorrect address.

Lost or Missing Packages
If your order has not arrived within 30 days of shipment, contact us at ocdesigns.store@gmail.com, and we will investigate.